Didn’t find your question here? Please contact us, we will be happy to help you!
Amenities and services
Will I have access to wireless Internet at the property?+
What is the Lost-and-found policy?+
Can I request an airport pickup?+
Are cleaning, electricity, water and gas fees included in the price?+
Does the property have private parking?+
Does the home come with linens and towels, or do I need to bring my own?+
What International TV package do your homes have?+
Do you provide a baby crib and high chair?+
Is smoking allowed in the home?+
Do you offer laundry services?+
Are pets allowed?+
Booking and cancellations
When should I check out?+
What is the property address?+
What time am I able to check in?+
- From 9 PM to 12 AM there is an extra charge of 40 euros.
- From 12 AM to 5 AM there is an extra charge of 55 euros.
Will it be possible to check in early?+
Where can I check in?+
Our guest relations manager will contact you by email a few days prior to arrival in order to arrange your check-in.
On your arrival day, please head to our office so you can check in. You can also meet our guest relations manager directly at the property at the extra cost of 25€.
What is the cancellation policy?+
How can I ask for a quote?+
*Please note that certain dates have minimum stays according to the season.
If you have any further questions, do not hesitate to contact us or call us at +34 951 386 045
We accept Visa and Mastercard.